Privacy Policy

RYS Web Solutions Limited (“RYS”) values your privacy and takes the protection of your privacy seriously. This Privacy Policy (this “Policy”) describes how we collect, use, and disclose information that we obtain about visitors to our website rockyoursite.co.uk (including all related webpages and sites, the “Site”)

By visiting the Site you agree that your personal information will be handled as described in this Policy, and consent to the same. Your use of the Site, and any controversy or dispute related to the privacy or use of your personal information, is subject to this Policy, along with other applicable terms and conditions, including limitations on damages and resolution of disputes, which are incorporated by reference into this Policy.

What Information Does RYS Collect About You?

RYS may collect information directly from you and, where allowed by law, from third parties as well as through your use of our Site.

Information We Collect Directly From You.

Certain areas and features of the Site or Services may require registration or the submission of information by you. When you register with us, we collect, among other things, your name, username, email address and password. We may also collect additional optional information. Where the submission of information by you is optional, rather than required, we take reasonable measures to make this distinction clear (marking required fields “required,” for example).

Information We Collect Automatically.

We may automatically collect information about you and your use of the Site through cookies, web beacons, and other technologies and methods. The information we collect in this manner may include the following: your domain name, IP address, location, and manner in which you connect with or to the Site and Services; information about your browser, device, operating system, and mobile device; the date and time on which you visit the Site and the length of time you do so; details regarding your use of the Site; web pages you view and links you click or access; and the referring URL, site, or services that led you to the Site and information related to that referral.

What Do We Do With the Information We Collect?

In general, we use information we collect about you to develop and improve our Site, to customise and target content and information we provide, and to comply with laws and court orders. Some examples of our use of the information we collect include the following:

•For customer service purposes. For example, to communicate with you about your use of the Site, to respond to your inquiries, and for other similar purposes.

•To personalise your experiences on the Site. For example, to tailor the content and information that we send or display to you, to offer location customisation, and to offer personalised help and instructions.

•For marketing and promotional purposes. For example, in accordance with applicable law, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you and your use of our Site to assist us in advertising on third party websites, for remarketing and for other purposes.

•For product and service improvement purposes. For example, to better understand how users access and use our Site and Services, both on an aggregated and individualised basis, in order to improve our Site and Services, to respond to user desires and preferences, and for other research, analytical, and commercial purposes. For information on how to opt out of cookies on related forms of tracking, see our “Cookies Policy”.

How We Share Your Information?

In general, RYS does not sell, rent, or share personal information about you to outside third parties other than authorised vendors, service providers, and partners. RYS may share the information that we collect about you, including personally identifiable information, as follows:

•Other RYS Customers and Site Visitors. Your name, username, and other information that you post to the Site, including, without limitation, reviews, comments, and feedback will be available to, and may be searchable by, other users of the Site, regardless of whether they have signed up or otherwise identified themselves to RYS. Even if it appears presently that such information about you is not available to others, we may change or improve Site functionality in the future, resulting in such information being available to other RYS customers and Site visitors.

•Service Providers. We may disclose the information we collect from you to third party vendors, service providers, contractors, or agents who perform functions on our behalf. These include, as an example, payment processors, to whom we transfer information about you in order to bill and collect payment for the Services.

•Business Transfers. If we are a party to a merger, acquisition, or other corporate restructuring (or similar activity), we may transfer the information we have collected to another company party to such activity. Similarly, if we are a party to a bankruptcy proceeding, the information we have collected about you may be transferred to an acquiring or merged entity.

•In Response to Legal Process. We may disclose the information we collect from you in order to comply with applicable law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena.

•To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, suspected or actual violations of our this Policy or other agreements between you and RYS or our partners, or as evidence in litigation in which Company is involved.

•Aggregate and De-Identified Information. We may share aggregate or de-identified information about our users with third parties for marketing, advertising, research, or other purposes.

Use of Cookies and Other Tracking Mechanisms by RYS

RYS may use cookies, local storage objects (“LSOs”), clear GIFs, and other tracking mechanisms to track your use of our Site and Services.

Cookies.

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Site, while others are used to allow us to track your activities at our Site. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The “Help” portion of the toolbar on most internet browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable cookies will be able to browse certain areas of the Site, but some features, may not function fully or in the manner intended if you disable cookies.

Local Storage Objects, Clear GIFs, tracking pixels and pixel tags, and other technologies.

We may use Local Storage Objects (“LSOs”), to store your Site preferences and to personalise your visit to our Site. LSOs are different from browser cookies because of the amount and type of data stored. Typically, you cannot control, delete, or disable the acceptance of LSOs through your web browser. Similarly, clear GIFs are tiny graphics with a unique identifier, similar in functionality to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (a.k.a. web beacons, web bugs or pixel tags), in connection with our Site to, among other things, track the activities of Site visitors, help us manage content, and compile statistics about Site usage. We and our third-party service providers also use clear GIFs in HTML emails to our customers, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

 

Third-Party Analytics.

We use automated devices and applications, such as Google Analytics, along with other analytic means, to evaluate usage of the Site. We use these tools to help us improve our Site, including the performance and user experiences. These third-party devices and applications may use cookies and other tracking technologies to perform their services. Such third parties may combine the information that we provide about you with other information that they have collected. This Policy does not cover such third parties’ use of data they collect or obtain. Please review our “Cookies Policy” for additional information on the third party analytics and ad networks we work with, including how to opt-out.

Third-Party Ad Networks.

Similarly, we work with third parties, such as network advertisers, to display Company ads on third-party websites. Third-party ad network providers, advertisers, sponsors, and/or traffic measurement services may use cookies, JavaScript, web beacons (including clear GIFs), LSOs, and other technologies to measure the effectiveness of their ads. These third-party cookies and other technologies are governed by each third party’s specific privacy policy, not this one. We may provide these third-party advertisers with information about your usage of our Site and our Services.

Third-Party Links.

The Site and Services may contain links to third-party websites. Any access to and use of such websites is not governed by this Policy, but instead is governed by the privacy policies of those third party websites. We are not responsible for the information practices of such third party websites and do not have the ability to control such practices.

Security of Personal Information.

We have implemented commercially reasonable measures to protect the information we collect about you from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Of course, despite any amount of effort, no data security measures can guarantee security or confidentiality, and we encourage you to also take prudent measures to protect your information. Prudent steps include signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password information private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorised password activity.

Where RYS Operates.

RYS is a global organisation and your information may be transferred, stored, and processed anywhere in the world, including the UK, U.S., European Union (including Germany and Ireland), Japan, South Korea and China. By providing us with your information, including (where applicable) personally identifiable information, you consent to such transfer, storage, and processing of your information anywhere in the world. Some foreign jurisdictions may have information protection laws less stringent than those in your home jurisdiction.

Updates to this Policy.

RYS may update this Policy occasionally to ensure that you are informed of our practices with regard to personal information. When we update this policy, depending on our view of the significance of the update, send an email to all Site and Services users notifying them of the update. Your continued use of the Site following such an update to this Policy on the Site indicates your acceptance of the updated Policy.